Automotive Receptionist

Kelly Automotive Group; Lynnfield (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A family-owned dealership group is seeking a Front-Desk Receptionist to enhance customer relations. The candidate will greet customers, manage phone communications, and assist with appointment scheduling. Essential skills include excellent communication, punctuality, and professional appearance. The role requires flexibility in scheduling, including evenings and weekends. Join a supportive team focused on providing outstanding customer service. Competitive hours available in Lynnfield, Massachusetts, with a strong commitment to community and family values.

Qualifications

• Excellent communication skills are a must.
• Professional presentation is required.
• Punctual nature and ability to handle schedule flexibility are essential.
• A clean driving record and valid driver’s license are necessary.
• A professional appearance is expected.

Responsibilities

• Answer dealership group phones.
• Greet and receive prospects and customers.
• Direct customers to the correct department.
• Work cooperatively with the sales team.
• Communicate professionally with callers and visitors.
• Type memos, correspondence, and reports.
• Complete invoice payment transactions accurately.

Skills

Excellent communication skills

Professional presentation

Punctual nature

Schedule flexibility

Clean driving record

Professional appearance

Job description

Job Summary

We are looking for a Front-Desk Receptionist to join our growing team! The right candidate will have excellent communication skills and the ability to handle schedule flexibility. The day‑to‑day duties in this role include answering dealership group phones, greeting customers, and assisting in scheduling sale appointments.

Hours Of Availability

• 20+ Hours consistently available on a set schedule!
• Mondays and Wednesdays 2‑8pm
• Saturdays 10‑6
• Last Sunday of the Month 11‑5

Responsibilities

• Answer dealership group phones
• Greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the sales team
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Complete dealership related invoice payment transaction properly and accurately

Qualifications

• Excellent communication skills
• Professional presentation
• Punctual nature and ability to handle schedule flexibility
• A clean driving record & valid driver’s license
• A professional appearance

About Us

The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For more than 60 years, we have been the North Shore's premier dealership group. We currently feature Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan. Our motto of "Honest Sales and Excellent Service" have guided us in our approach and is the foundation of our success. We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.