Automotive Program Specialist
CA Bureau of Automotive Repair
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Benefits offered by this job
Job summary
CA Bureau of Automotive Repair in Riverside, CA seeks a Field Operations & Enforcement Division Specialist to support automotive program enforcement, investigations, and stakeholder training. The role emphasizes quality control, report review, and disciplinary actions within a hybrid work setting.
Qualified candidates will participate in field and office duties, with a standard 8:00 am–5:00 pm schedule and Monday–Friday work week.
Qualifications
- Knowledge of equipment and methods used in the maintenance and repair of automotive equipment.
- Ability to operate tools used in automotive repair, inspect automotive equipment, purchase parts and materials, keep accurate records of inventory, reconcile and make reports, follow oral and written directions.
- Ability to work cooperatively with others, work efficiently, report to work on time, maintain consistent, regular attendance, work under changing priorities or deadlines, look and act in a professional manner, and exhibit courteous behavior toward coworkers at all times.
- Ability to analyze information and make decisions in a competent and timely manner.
- Ability to ask effective questions, evaluate information, apply guidelines and procedures, and make accurate and timely decisions.
- Ability to work independently with minimum supervision.
- Ability to maximize utilization of computers to accomplish daily tasks.
- Positive attitude and highly motivated.
- Excellent verbal and written communication skills.
- Excellent organizational skills.
Responsibilities
- Quality control and report review.
- Investigations and complaint resolution.
- Disciplinary action and probation monitoring.
- Provide training and guidance to field office staff.
Skills
Tools
Job description
Department of Consumer Affairs
JC-533579
Field Operations & Enforcement Division Specialist
AUTOMOTIVE PROGRAM SPECIALIST
$7,071.00 - $8,788.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 10/12/2026
Under the general direction of the Automotive Program Supervisor II, the Automotive Program Specialist is responsible for quality control and report review, investigations, complaint resolution, disciplinary action, probation monitoring and support of the field office by providing training and guidance.
In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.
Please let us know how you heard about our position by taking this brief survey.
https://forms.office.com/g/ZDz01HNTGG
CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.
You will find additional information about the job in the Duty Statement.
Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.
Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.
The incumbent works up to 40 hours per week in an office setting with artificial light and temperature control. Daily access to and use of a personal computer and telephone is essential. Stationary position requirements in the office are consistent with office work. In addition, the incumbent may spend approximately 50% of their time per week in the field, which includes remaining in a stationary position, driving, and ambulating. In a normal work shift, an incumbent will frequently be required to use hand manipulations and body movements. Occasionally, an incumbent will be required to maneuver around, underneath and/or over obstacles in the process of investigations.
You will find the Minimum Requirements in the Class Specification.
- Job Application Package Checklist
- Duty Statement
- Job Code #: JC-533579
- Position #(s): 646-163-7913-017 646-163-7913-XXX
- Working Title: Field Operations & Enforcement Division Specialist
- Classification: AUTOMOTIVE PROGRAM SPECIALIST
- $7,071.00 - $8,788.00
- New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
- # of Positions: Multiple
- Work Location: Riverside County
- Telework: Hybrid
- Job Type: Permanent, Full Time
- Facility: Bureau of Automotive Repair
- Work Shift: 8:00 am - 5:00 pm
- Work Week: Monday - Friday
The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners.
DCA is a unique and dynamic department consisting of 36 different boards, bureaus, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. DCA has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees.
The Bureau of Automotive Repair's mission is to protect and serve California consumers by ensuring a fair and competitive automotive repair marketplace and administering a model motor vehicle emissions reduction program.
This position is located in Riverside, CA.
http://www.bar.ca.gov/
- Free Parking
The position(s) require(s) a valid California driver's license (CDL). Provide a photocopy in PDF format of the front and back of your CDL, clearly showing your name as stated on the license, issuing state, CDL number, class, and expiration.
The position(s) require(s) Medical Clearance prior to being hired.
Applicants shall have a work record clear of revocation or suspension of departmental-issued licenses for Vehicle Safety Systems Inspection, Smog Technician, and or Smog Inspector.
Conflict of Interest: This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- Knowledge of equipment and methods used in the maintenance and repair of automotive equipment.
- Ability to operate tools used in automotive repair, inspect automotive equipment, purchase parts and materials, keep accurate records of inventory, reconcile and make reports, follow oral and written directions.
- Ability to work cooperatively with others, work efficiently, report to work on time, maintain consistent, regular attendance, work under changing priorities or deadlines, look and act in a professional manner, and exhibit courteous behavior toward coworkers at all times.
- Ability to analyze information and make decisions in a competent and timely manner.
- Ability to ask effective questions, evaluate information, apply guidelines and procedures, and make accurate and timely decisions.
- Ability to work independently with minimum supervision.
- Ability to maximize utilization of computers to accomplish daily tasks.
- Positive attitude and highly motivated.
- Excellent verbal and written communication skills.
- Excellent organizational skills.
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Sasha Klatt
(279) 260-2408
sasha.klatt@dca.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Officer
(916) 574-8280
EEO@dca.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications (SOQ) must be submitted for the hiring manager’s review and is considered the first interview for this position. An SOQ is a narrative that outlines relevant experience, education, and training that specifically qualifies you to perform the duties of the position for which you are applying. If your qualifications are competitive, you will be invited to come in for an on‑site interview.
A resume, cover letter, or other documents do not substitute for the SOQ. Applications submitted without the required SOQ will be considered incomplete and may not be considered for this position.
- Your SOQ must be typed, at least one (1) full page but less than two (2) pages in length, and formatted using 12-point Arial font, single spacing, and one-inch margins.
- Your SOQ must contain your name and the position’s Job Control (JC) Number in the header.
- Your SOQ must indicate your total years of experience and list the official title or civil service classification performing each of the essential duties listed in the Duty Statement.
Incorporate why you are interested in the position, your enforcement experience, and why you will be successful in this position. Be specific with your responses.
This position is subject to the Incompatible Work Activity (IWA) Policy of the Department of Consumer Affairs (LGL 23-01). If hired, the candidate would be subject to the IWA Policy and Employment Attestation, and the candidate’s participation and/or ownership related to an Automotive Repair Dealer and possession of any Bureau of Automotive Repair license must be disclosed and determined not to pose a conflict prior to employment.
Specifically, Bureau of Automotive Repair employees are prohibited from engaging in any employment, activity, or enterprise that is clearly inconsistent, incompatible, in conflict with, or inimical to their duties as a state officer or employee (Government Code section 19990). If an employee is uncertain about whether an activity, employment, or enterprise violates this policy, the employee should immediately consult with their supervisor, who will state in writing whether the activity, employment, or enterprise is prohibited. Failure to follow any of the provisions of this policy is cause for discipline, which may include termination of employment.
Employment information on the STD 678 MUST be completed with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.
If you are using education to meet the minimum qualifications, as specified in the classification specification (http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx), please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.
DO NOT include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.
Electronic applications through your CalCareer Account are highly recommended.
Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678). https://jobs.ca.gov/pdf/std678.pdf
Applicants who fail to submit the most current version of the STD. 678 may be disqualified.
Multiple positions may become available.
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