Automotive Product Specialist — Training & Growth

Napleton Illinois; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid training

Certifications

Medical insurance

401k

Paid vacation

Discounts on products/services/vehicle

Family owned

Job summary

The Ed Napleton Automotive Group is seeking a Product Specialist at Napleton's Downtown Porsche in Chicago to deliver comprehensive product information throughout the sales and aftersales processes. You will be a self-starter with a track record of customer satisfaction and attention to detail, supported by professional training.

Opportunity to advance within a large automotive group with 25+ brands and 50+ dealerships across seven states, backed by a long-standing, family-owned history and a

Qualifications

• High school diploma or equivalent required.
• Proven ability to deliver exceptional customer experience.
• Able to set and achieve targeted goals.
• Prior sales experience preferred but not required.
• Strong communication and interpersonal skills.
• Organizational and follow-up skills; driving record professional.

Responsibilities

• Welcoming customers and listening to their needs.
• Using a consultative selling process to match best vehicle to customer needs.
• Creating a great vehicle delivery experience for the customer.
• Following up with customers to ensure satisfaction.
• Prospecting through referrals and other creative approaches.
• Setting and achieving targeted sales goals.
• Gaining superior product knowledge to effectively help customers.
• Transition customers to the Service Department to support ownership experience.
• Provide an exceptional customer experience to drive loyalty.

Skills

Customer service

Sales mindset

Communication skills

Organization & follow-up

Tech-savvy

Interpersonal skills

Education

High School diploma or equivalent

Job description

The Ed Napleton Automotive Group is seeking a Product Specialist at Napleton's Downtown Porsche in Chicago to deliver comprehensive product information throughout the sales and aftersales processes. You will be a self-starter with a track record of customer satisfaction and attention to detail, supported by professional training.

Opportunity to advance within a large automotive group with 25+ brands and 50+ dealerships across seven states, backed by a long-standing, family-owned history and a