AUTOMOTIVE PRODUCT SPECIALIST

Elite Recruiting Services; Santa Monica (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Bonuses

Overtime opportunities

Full-time hourly pay

Job summary

Volvo Santa Monica is seeking an Automotive Product Specialist to warmly welcome customers, demonstrate Volvo models, and guide them through the car-buying journey. This role emphasizes a customer-focused approach, clear explanations of vehicle technology, and a willingness to learn Volvo products and delivery procedures.

Prior dealership exposure is a plus, but not required. You will work with a team to ensure a smooth showroom experience, manage demonstrations, and support the sales process

Qualifications

• Dealership experience preferred but not required.
• Excellent customer service and communication skills.
• Ability to demonstrate vehicle features clearly and patiently.
• Driver's license with a clean driving record.

Responsibilities

• Welcome customers and assist with their dealership experience.
• Introduce customers to Volvo models, features, technology, and options.
• Conduct vehicle walkarounds and product demonstrations.
• Answer customer questions and help them understand vehicle capabilities.
• Support the sales team throughout the customer journey.
• Assist with vehicle preparation, inventory organization, and showroom presentation.
• Coordinate customer appointments, vehicle demonstrations, and deliveries.
• Maintain accurate customer information and follow-up records in CRM.

Skills

Customer service

Communication

Product demos

Tech-savvy

Vehicle knowledge

Tools

CRM systems

Job description

Santa Monica, United States | Posted on 10/20/2026

NOW HIRING: AUTOMOTIVE PRODUCT SPECIALIST

$20–$22 PER HOUR DOE + BONUSES

Full-Time | Hourly Pay + Bonus Opportunities | Overtime Potential

DEALERSHIP EXPERIENCE PREFERRED — NOT REQUIRED

BUILD YOUR AUTOMOTIVE CAREER WITH VOLVO!

Volvo Santa Monica is seeking a motivated, organized, and customer-focused Automotive Product Specialist to join our dealership team. This is an excellent opportunity for someone who enjoys working with people, has an interest in vehicles and technology, and wants to grow within the automotive industry.

We welcome candidates with previous dealership experience, including Dealership Coordinators, Sales Assistants, Product Specialists, Customer Service Representatives, and Automotive Sales Professionals. Dealership experience is a plus, but candidates with strong communication skills, attention to detail, and a willingness to learn are encouraged to apply.

In this role, you will help customers explore Volvo vehicles, learn about vehicle features and technology, and enjoy a smooth, professional dealership experience.

SCHEDULE & COMPENSATION

• $20–$22 per hour, depending on experience
• Additional bonus opportunities
• Significant overtime potential based on dealership needs
• Full-time opportunity

Schedule: Thursday through Monday

Days Off: Tuesday and Wednesday

KEY RESPONSIBILITIES

• Welcome customers and assist with their dealership experience.
• Introduce customers to Volvo models, features, technology, and available options.
• Conduct vehicle walkarounds and product demonstrations.
• Answer customer questions and help them understand vehicle capabilities.
• Support the sales team throughout the customer journey.
• Assist with vehicle preparation, inventory organization, and showroom presentation.
• Help coordinate customer appointments, vehicle demonstrations, and deliveries.
• Maintain accurate customer information and follow-up records in dealership CRM systems.
• Communicate professionally with customers and dealership team members.
• Stay current on Volvo products, features, and new vehicle technology.

QUALIFICATIONS

• Dealership experience preferred, but not required.
• Strong customer service and communication skills.
• Comfortable demonstrating vehicle features, technology, controls, and functions to customers.
• Able to explain technical information clearly and patiently to customers with varying levels of automotive knowledge.
• Professional, personable, and confident when working directly with customers.
• Tech-savvy and comfortable learning new vehicle technology, infotainment systems, and driver‑assistance features.
• Strong attention to detail, ensuring customers understand their vehicle before driving off the lot.
• Organized and dependable, with the ability to coordinate vehicle deliveries and manage multiple priorities.
• Previous experience in customer service, hospitality, retail, technology support, or product demonstrations is a plus.
• Valid driver's license with a good driving record.
• Willingness to learn Volvo models, features, and delivery procedures.

WHY JOIN VOLVO SANTA MONICA?

• Competitive hourly compensation plus bonuses
• Opportunity for additional earnings through overtime
• Hands‑on experience with Volvo vehicles and technology
• Opportunity to develop your skills within the automotive industry
• Supportive, team‑oriented dealership environment