Automotive Parts Specialist — Growth, 401k + PTO

O'Reilly Auto Parts; Lafayette (LA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, Vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in completing assigned tasks.

Responsibilities include greeting customers, assisting with merchandise selection, supporting professional customers, processing transactions, handling exchanges and returns, and assisting with daily store operations.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs (Hi-5, Low Price Guarantee, Rock the Call, Related Selling).
• Greet customers and assist in merchandise selection.
• Assist managers and installer service specialists for professional customers.
• Process exchanges/returns; handle cash drawer and credit card transactions.
• Answer store calls per policy; look up parts and quote prices; promote related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in completing assigned tasks.

Responsibilities include greeting customers, assisting with merchandise selection, supporting professional customers, processing transactions, handling exchanges and returns, and assisting with daily store operations.