Automotive Parts Specialist – Fleet & Customer Support

Genuine Parts Company; Des Moines (IA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with match

Paid holidays and vacation

NAPA discount

Tuition reimbursement

Job summary

Genuine Parts Company’s NAPA team in Des Moines is seeking an Automotive Parts Specialist to help source and provide parts for fleet customers. The role emphasizes customer service, parts knowledge, and teamwork to support technicians and management.

Experience in automotive parts and a valid driver's license are valued, with opportunities for growth within the NAPA family. The position proceeds in a fast-paced environment with supportive leadership.

Qualifications

• High School Diploma or GED.
• Previous experience in a parts store or automotive industry is preferred.
• Excellent verbal and written communication skills are required.
• Valid Driver’s License is required.
• Willingness to learn all auto parts and grow with the team.

Responsibilities

• Provide and source parts for fleet customers.
• Use parts knowledge to assist other team members and answer customer questions.
• Deliver outstanding customer service and engage with management and technicians.
• Bring customer focus and high energy to a fast-paced environment.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

Skills

Customer service

Parts knowledge

Communication

Team collaboration

Education

High School Diploma or GED

Tools

Inventory/cataloging systems

Job description

Genuine Parts Company’s NAPA team in Des Moines is seeking an Automotive Parts Specialist to help source and provide parts for fleet customers. The role emphasizes customer service, parts knowledge, and teamwork to support technicians and management.

Experience in automotive parts and a valid driver's license are valued, with opportunities for growth within the NAPA family. The position proceeds in a fast-paced environment with supportive leadership.