Automotive Parts Specialist - Fleet & Customer Service

Genuine Parts Company; Charlotte (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Medical/Dental/Vision

401K with match

Paid holidays and vacation

NAPA discount

Tuition reimbursement

Job summary

Genuine Parts Company (NAPA) is seeking an Automotive Parts Specialist to source and advise on auto parts for fleet customers. You’ll leverage your parts knowledge to help teammates and provide exceptional service to customers and technicians in a fast-paced shop environment.

The role values strong communication, willingness to learn, and the ability to work around an airport environment. A valid driver’s license and a high school diploma or GED are required, with additional ASE certifications a

Qualifications

• Valid Driver’s License.
• Previous experience in a parts store or automotive industry or willingness to learn all things auto parts.
• High School Diploma or GED. Technical or Trade school courses or degree.
• Excellent verbal and written communication skills.
• Great listening skills and empathy for customer.
• Ability to work on or around an airport environment in a shop environment.

Responsibilities

• Provide and source parts for specialized equipment for our fleet customers.
• Use your parts knowledge to assist other NAPA team members and answer questions for customers.
• Provide outstanding customer service and interact with management and technicians.
• Bring customer focus and high energy to our fast-paced environment.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

Skills

Customer service

Auto parts knowledge

Communication skills

Team collaboration

Education

High school diploma or GED

Tools

Inventory systems

Job description

Genuine Parts Company (NAPA) is seeking an Automotive Parts Specialist to source and advise on auto parts for fleet customers. You’ll leverage your parts knowledge to help teammates and provide exceptional service to customers and technicians in a fast-paced shop environment.

The role values strong communication, willingness to learn, and the ability to work around an airport environment. A valid driver’s license and a high school diploma or GED are required, with additional ASE certifications a