Automotive Parts Specialist – Fleet & Customer Expert

NAPA Auto Parts; Des Moines (IA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K with match

Paid holidays and vacation

NAPA discount

Tuition reimbursement

Résumé du poste

NAPA Auto Parts in Des Moines is seeking an Automotive Parts Specialist to help fleet customers source and identify the right parts. You will draw on your parts knowledge, answer questions, and deliver outstanding service in a fast-paced shop environment.

This role emphasizes customer focus, teamwork with other NAPA professionals, and a willingness to learn about automotive parts and related systems, with opportunities to grow within the company.

Qualifications

• High School Diploma or GED or equivalent required.
• Willingness to learn all things auto parts; prior parts store or automotive industry experience preferred.
• Valid Driver’s License required; clean driving record recommended.
• Excellent verbal and written communication skills; strong listening and empathy for customers.
• Able to work in a shop environment, including airport-adjacent settings if present.

Responsabilités

• Provide and source parts for specialized equipment for fleet customers.
• Use parts knowledge to assist other team members and answer customer questions.
• Provide outstanding customer service and interact with management and technicians.
• Bring customer focus and high energy to a fast-paced environment.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

Connaissances

Valid Driver’s License

Excellent verbal and written沟通 skills

Formation

High School Diploma or GED

Technical or Trade school courses or degree

Description du poste

NAPA Auto Parts in Des Moines is seeking an Automotive Parts Specialist to help fleet customers source and identify the right parts. You will draw on your parts knowledge, answer questions, and deliver outstanding service in a fast-paced shop environment.

This role emphasizes customer focus, teamwork with other NAPA professionals, and a willingness to learn about automotive parts and related systems, with opportunities to grow within the company.