Automotive Parts Specialist - Fleet & Customer Service

Genuine Parts Company; New Berlin (WI); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

Genuine Parts Company’s NAPA Auto Parts team seeks an Automotive Parts Specialist to help fleet customers source parts and provide expert assistance in a fast-paced retail setting.

You will use your automotive parts knowledge to answer questions, assist technicians and colleagues, and deliver high-quality service while maintaining accuracy and efficiency. Valid driver's license and willingness to learn are required; prior parts-store experience is a plus.

Qualifikationen

• Valid Driver's License.
• Experience in a parts store or automotive industry.
• High School Diploma or GED.
• Excellent verbal and written communication skills.
• Great listening skills with empathy for customers.
• Ability to work on or around an airport environment.

Aufgaben

• Provide and source parts for specialized equipment for our fleet customers.
• Use your parts knowledge to assist other team members and answer questions for customers.
• Provide outstanding customer service and interact with management and technicians.
• Bring customer focus and high energy to a fast-paced environment.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

Kenntnisse

Verbal communication

Written communication

Active listening

Empathy

Airport environment

Ausbildung

High School Diploma or GED

Jobbeschreibung

Genuine Parts Company’s NAPA Auto Parts team seeks an Automotive Parts Specialist to help fleet customers source parts and provide expert assistance in a fast-paced retail setting.

You will use your automotive parts knowledge to answer questions, assist technicians and colleagues, and deliver high-quality service while maintaining accuracy and efficiency. Valid driver's license and willingness to learn are required; prior parts-store experience is a plus.