Auto Parts Specialist - Fleet & Customer Service

NAPA Auto Parts; Detroit (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Dental benefits

Vision benefits

401K with match

NAPA discount

Tuition reimbursement

Job summary

NAPA Auto Parts in Detroit is seeking an Automotive Parts Specialist who can source parts for fleet customers and assist teammates with product knowledge. This role emphasizes outstanding customer service, asking the right questions to identify parts, and communicating availability clearly.

A background in automotive parts or hands-on car repair helps, and a willingness to learn is valued. Join a team where growth is possible, benefits include medical/dental/vision, 401(k) with match, discounts,

Qualifications

• High School Diploma or GED.
• Excellent verbal and written communication skills.
• Willingness to learn all things auto parts.

Responsibilities

• Provide and source parts for specialized equipment for fleet customers.
• Use parts knowledge to assist other team members and answer customer questions.
• Provide outstanding customer service and interact with management and technicians.
• Bring customer focus and high energy to a fast-paced environment.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

Skills

Customer service

Parts knowledge

Verbal communication

Teamwork

Education

High School Diploma or GED

Tools

Inventory systems

Cataloging systems

Job description

NAPA Auto Parts in Detroit is seeking an Automotive Parts Specialist who can source parts for fleet customers and assist teammates with product knowledge. This role emphasizes outstanding customer service, asking the right questions to identify parts, and communicating availability clearly.

A background in automotive parts or hands-on car repair helps, and a willingness to learn is valued. Join a team where growth is possible, benefits include medical/dental/vision, 401(k) with match, discounts,