Automotive Parts Specialist: Customer Service & Tech Help

O'Reilly Auto Parts; Washington Township (PA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive wages

401k starting day one

Medical/Dental/Vision Insurance

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in a retail environment to provide high-level service to customers and support store management. Bilingual candidates are encouraged to apply and there are opportunities for growth within the organization.

The role involves assisting professional customers, processing transactions, and helping with stock, price checks, and returns while adhering to company policies.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Ability to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts; ASE certification is preferred.

Responsibilities

• Greet retail/walk-in customers and assist in selecting merchandise.
• Assist managers and installers with professional customers as needed.
• Handle cash, checks, credit cards, and ensure secure cash drawer operations.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in a retail environment to provide high-level service to customers and support store management. Bilingual candidates are encouraged to apply and there are opportunities for growth within the organization.

The role involves assisting professional customers, processing transactions, and helping with stock, price checks, and returns while adhering to company policies.