Automotive Parts Specialist - Customer Service

O'Reilly Auto Parts; Stockton (CA); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Tuition educational assistance

Career growth opportunities

Paid time off

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers. The role supports store management, greets customers, assists with parts lookup and pricing, and helps with daily operations such as stock and returns.

Bilingual candidates are encouraged to apply, with opportunities for growth and a competitive benefits package. The position emphasizes delivering excellent service and maintaining store standards while supporting various

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs.
• Promptly greet retail/walk-in customers and assist them in selecting merchandise.
• Assist managers and/or installer service specialists in serving professional customers as needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers. The role supports store management, greets customers, assists with parts lookup and pricing, and helps with daily operations such as stock and returns.

Bilingual candidates are encouraged to apply, with opportunities for growth and a competitive benefits package. The position emphasizes delivering excellent service and maintaining store standards while supporting various