Automotive Parts Specialist – Customer Service Pro

O'Reilly Automotive Stores, Inc.; Ruther Glen (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical/Dental/Vision Insurance

FSA option

Health/Wellbeing Programs

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts in Virginia seeks a Parts Specialist to deliver top-notch service to retail and installer customers. You will help customers pick parts, quote prices, and handle transactions while following company policies.

Spanish language skills are encouraged, and familiarity with automotive parts is a plus. The role supports store management and may include occasional delivery duties, with a strong benefits package from day one.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in-store.

Responsibilities

• Follow and promote all company customer service programs (Hi-5, Low Price Guarantee, etc.).
• Greet customers and assist in selecting merchandise.
• Assist managers and installer service specialists with professional customers.
• Provide excellent phone support and price quotes per policy.
• Handle cash, checks, and card transactions accurately.

Skills

customer service

multitasking

bilingual

Job description

O’Reilly Auto Parts in Virginia seeks a Parts Specialist to deliver top-notch service to retail and installer customers. You will help customers pick parts, quote prices, and handle transactions while following company policies.

Spanish language skills are encouraged, and familiarity with automotive parts is a plus. The role supports store management and may include occasional delivery duties, with a strong benefits package from day one.