Automotive Parts Specialist — Customer Service Pro

O'Reilly Automotive Stores, Inc.; Baxley (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers, supporting store management with daily tasks. Bilingual candidates are encouraged to apply and may assist with professional customers as needed.

The role involves cash handling, returns processing, and various in-store duties within state and local regulations. Responsibilities include greeting customers, quoting prices, suggesting related items, participating in price matching

Qualifications

• Ability to quickly match alphanumeric sequences
• Ability to provide outstanding, friendly and professional customer service
• Must be able to multitask, handling customers on the phone and in the store at the same time

Responsibilities

• Greet customers and assist with merchandise selection
• Serve professional customers and installers as needed
• Process exchanges/returns and handle cash/credit transactions
• Perform daily store tasks such as stocking, planogram updates and image maker
• Conduct in-store services and occasional deliveries as required

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Tools

Brake lathe

Test equipment

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers, supporting store management with daily tasks. Bilingual candidates are encouraged to apply and may assist with professional customers as needed.

The role involves cash handling, returns processing, and various in-store duties within state and local regulations. Responsibilities include greeting customers, quoting prices, suggesting related items, participating in price matching