Automotive Parts Specialist - Customer Service & Growth

O'Reilly Auto Parts; Peru (IL); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

401(k) Plan with Employer Match

Medical, Dental, Vision Insurance

Paid Time Off

Tuition Assistance

Résumé du poste

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in a busy store environment. The role supports store management in daily tasks, including merchandising, pricing, and customer interactions. Bilingual candidates are encouraged to apply.

Qualified candidates possess strong multi-tasking skills, a knack for fast alphanumeric matching, and a proven ability to deliver friendly, professional service on the floor and over the phone.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsabilités

• Greet customers and assist with merchandise selection.
• Assist managers and installers with professional customers as needed.
• Handle cash, returns, and credit card transactions following policy.
• Answer store phone calls and provide quotes and upsell options.
• Perform in-store services and routine operations as trained.

Connaissances

Quick alphanumeric matching

Outstanding customer service

multitask efficiently

Formation

ASE certification

Description du poste

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers in a busy store environment. The role supports store management in daily tasks, including merchandising, pricing, and customer interactions. Bilingual candidates are encouraged to apply.

Qualified candidates possess strong multi-tasking skills, a knack for fast alphanumeric matching, and a proven ability to deliver friendly, professional service on the floor and over the phone.