Automotive Parts Specialist | Customer-Focused & Fast-Paced

Genuine Parts Company; Stockbridge (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Genuine Parts Company’s NAPA store in Stockbridge, MI seeks a Store Pro to help customers find automotive parts and solutions, delivering friendly, knowledgeable service.

You will assist both retail and wholesale clients, use POS and catalog tools, and support safe, efficient store operations in a fast-paced environment. This entry-to-growth role emphasizes teamwork and continuous improvement.

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Communication skills

Interpersonal skills

Customer-focused mindset

Problem solving

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

Genuine Parts Company’s NAPA store in Stockbridge, MI seeks a Store Pro to help customers find automotive parts and solutions, delivering friendly, knowledgeable service.

You will assist both retail and wholesale clients, use POS and catalog tools, and support safe, efficient store operations in a fast-paced environment. This entry-to-growth role emphasizes teamwork and continuous improvement.