Auto Parts Store Associate - Customer Focus & Fulfillment

USA GPC Genuine Parts Company; Michigan; Sur place; USD 19 000 - 26 000; Plein temps

Résumé du poste

Genuine Parts Company (NAPA) in Michigan seeks a store associate to provide accurate automotive parts solutions for retail and wholesale customers. You will deliver a high-quality, engaging customer experience and use product knowledge to support teammates in a fast-paced environment.

Responsibilities include operating POS and inventory tools, maintaining accurate records, and coordinating deliveries to ensure timely fulfillment and customer satisfaction.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License preferred.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Connaissances

Customer service

Communication

Problem solving

Listening

Formation

High School Diploma or GED

Outils

POS systems

Inventory systems

Description du poste

Genuine Parts Company (NAPA) in Michigan seeks a store associate to provide accurate automotive parts solutions for retail and wholesale customers. You will deliver a high-quality, engaging customer experience and use product knowledge to support teammates in a fast-paced environment.

Responsibilities include operating POS and inventory tools, maintaining accurate records, and coordinating deliveries to ensure timely fulfillment and customer satisfaction.