Automotive Parts Specialist: Customer Focus & Growth

NAPA Auto Parts; Fairview Heights (IL); Presencial; USD 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401(k) Plan

Paid Time Off

Employee Stock Purchase Plan

Tuition Reimbursement

Wellness Programs

Descripción de la vacante

NAPA Auto Parts in Fairview Heights, IL seeks a Store Pro to serve as the primary customer contact in-store, delivering automotive parts solutions and exceptional service for retail and wholesale customers. You will drive loyalty through product knowledge, responsiveness, and teamwork in a fast-paced environment.

Responsibilities include operating POS and catalog systems, supporting store operations, and coordinating deliveries while maintaining accurate inventory and a high-energy,

Formación

• High School Diploma or GED.
• Valid Driver's License.
• Strong verbal and written communication and interpersonal skills.
• Customer-focused with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.
• Assist with inventory control activities and maintain accurate records.
• Contribute to store operations and team support to optimize performance.

Conocimientos

Communication

Customer focus

Learning mindset

Driver's license

Educación

High School Diploma or GED

Descripción del empleo

NAPA Auto Parts in Fairview Heights, IL seeks a Store Pro to serve as the primary customer contact in-store, delivering automotive parts solutions and exceptional service for retail and wholesale customers. You will drive loyalty through product knowledge, responsiveness, and teamwork in a fast-paced environment.

Responsibilities include operating POS and catalog systems, supporting store operations, and coordinating deliveries while maintaining accurate inventory and a high-energy,