Automotive Parts & Customer Care Pro

Genuine Parts Company; Fairview Heights (IL); Presencial; USD 20 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

401(k) Plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Resumo da oferta

Genuine Parts Company seeks a Store Pro at a NAPA retail location in Illinois. You will be the primary contact for customers, delivering accurate automotive parts solutions and building a positive, high-energy shopping experience.

You will operate POS and catalog tools, support both retail and wholesale customers, and participate in inventory and fulfillment processes to drive loyalty and store performance.

Qualificações

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Conhecimentos

HS Diploma or GED

Driver's License

Communication

Customer Focus

Willingness to Learn

Formação académica

HS Diploma or GED

Descrição da oferta de emprego

Genuine Parts Company seeks a Store Pro at a NAPA retail location in Illinois. You will be the primary contact for customers, delivering accurate automotive parts solutions and building a positive, high-energy shopping experience.

You will operate POS and catalog tools, support both retail and wholesale customers, and participate in inventory and fulfillment processes to drive loyalty and store performance.