Automotive Parts Specialist — Customer-Focused Growth

Genuine Parts Company; Bellevue (WA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company (NAPA) seeks a Store Pro to serve as the primary customer contact in the retail store, delivering automotive parts solutions and a high-quality experience for retail and wholesale customers. You will support store performance through product knowledge, responsiveness, and proactive engagement with customers.

The role emphasizes inventory handling, POS operation, and teamwork within a fast-paced environment, with opportunities for growth and development within the

Qualifications

• Required: High School Diploma or GED.
• Strong communication (verbal and written) and interpersonal skills.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Customer service

Communication

Problem solving

Team player

Education

High School Diploma or GED

Tools

POS systems

Inventory/cataloging systems

Delivery management systems

Job description

Genuine Parts Company (NAPA) seeks a Store Pro to serve as the primary customer contact in the retail store, delivering automotive parts solutions and a high-quality experience for retail and wholesale customers. You will support store performance through product knowledge, responsiveness, and proactive engagement with customers.

The role emphasizes inventory handling, POS operation, and teamwork within a fast-paced environment, with opportunities for growth and development within the