Automotive Parts Specialist - Customer-Centric & Fast-Paced

NAPA; Fairview Heights (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA in Fairview Heights, IL seeks a Store Counter Sales Associate to help customers find automotive parts and deliver a high-quality experience. You will assist both retail and wholesale customers using POS and catalog tools and support deliveries and inventory tasks.

The role emphasizes accurate product knowledge, fast service, and collaboration with the team to ensure store performance. Starting pay is $18 per hour, with benefits and growth opportunities.

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills are essential.
• Customer-focused mindset with good listening and problem-solving abilities.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS and catalog tools; assist with orders, inquiries, and transactions.
• Maintain store environment, assist with inventory and cycle counts.
• Support deliveries and logistics; pull and prepare orders for customers and drivers.
• Build relationships with customers to drive loyalty and repeat business.

Skills

Strong communication

Customer-focused mindset

Problem-solving abilities

Learning automotive parts systems

Education

High School Diploma or GED

Tools

POS systems

Inventory/cataloging systems

Job description

NAPA in Fairview Heights, IL seeks a Store Counter Sales Associate to help customers find automotive parts and deliver a high-quality experience. You will assist both retail and wholesale customers using POS and catalog tools and support deliveries and inventory tasks.

The role emphasizes accurate product knowledge, fast service, and collaboration with the team to ensure store performance. Starting pay is $18 per hour, with benefits and growth opportunities.