Automotive Parts Specialist - Customer Focus & Growth

O'Reilly Automotive Stores, Inc.; Elkin (NC); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Paid Time Off

401k with employer contributions

Medical, dental, & vision insurance

Stock Purchase Plan

Zusammenfassung

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high levels of service to retail and installer customers and to support store management. Bilingual candidates are encouraged to apply and indoor/outdoor tasks include stocking, planogram updates, and occasional deliveries as needed.

The role emphasizes greeting customers, assisting with merchandise selection, processing transactions, handling returns, and resolving issues while maintaining cash drawers and participating in training

Qualifikationen

• Ability to quickly match alphanumeric sequences and provide outstanding, friendly service.
• Multitask effectively while assisting customers in-store and on the phone.
• Fluency in multiple languages is highly desired, especially Spanish.

Aufgaben

• Greet customers and assist with merchandise selection.
• Support professional customers and installers as needed.
• Handle cash, card transactions, exchanges, and returns per policy.
• Address customer complaints in a friendly manner.
• Assist with stock, planograms, and daily store operations.
• Perform in-store services and occasional deliveries when needed.

Kenntnisse

Customer service

Multitask

Bilingual (Spanish)

Jobbeschreibung

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high levels of service to retail and installer customers and to support store management. Bilingual candidates are encouraged to apply and indoor/outdoor tasks include stocking, planogram updates, and occasional deliveries as needed.

The role emphasizes greeting customers, assisting with merchandise selection, processing transactions, handling returns, and resolving issues while maintaining cash drawers and participating in training