Automotive Parts Specialist — Customer-Driven & Growth-Focused

O'Reilly Auto Parts; Amarillo (TX); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

401k with Employer Contributions

Stock Purchase Plan

Medical, Dental, Vision Insurance

Zusammenfassung

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management, with bilingual candidates encouraged to apply.

The position involves greeting customers, assisting in merchandise selection, processing transactions, and maintaining store standards. Responsibilities include handling returns, resolving complaints, stocking shelves, updating planograms, and occasional vehicle-delivery support.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet retail/walk-in customers and assist them in selecting merchandise.
• Assist managers and installer service specialists for professional customers.
• Process cash, checks and credit card transactions securely and accurately.
• Handle exchanges and store returns and issue credits per policy.
• Address and resolve customer complaints in a friendly manner to preserve satisfaction.
• Perform daily store tasks: stock, planograms, image maker, freight receival, and inventory counts.

Kenntnisse

Alphanumeric matching

Customer service

Multitasking

Spanish language

Jobbeschreibung

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management, with bilingual candidates encouraged to apply.

The position involves greeting customers, assisting in merchandise selection, processing transactions, and maintaining store standards. Responsibilities include handling returns, resolving complaints, stocking shelves, updating planograms, and occasional vehicle-delivery support.