Automotive Parts Specialist — Customer-First Store Pro

Genuine Parts Company; Baxter (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Genuine Parts Company—operating as NAPA in the retail environment—seeks an Store Associate to serve as the primary contact for customers, providing automotive parts solutions and delivering a high-quality shopping experience. You will engage customers, utilize product knowledge, and support both retail and wholesale operations in a fast-paced setting.

You will operate POS and inventory tools, assist with order fulfillment, and contribute to store performance through accuracy, responsiveness, and

Qualifications

• High School Diploma or GED is required.
• Valid Driver’s License is required.
• Strong communication (verbal and written) and interpersonal skills are required.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and maintaining inventory records.

Skills

Valid Driver’s License

Strong communication

Customer-focused mindset

Willingness to learn automotive parts

Education

High School Diploma or GED

Job description

Genuine Parts Company—operating as NAPA in the retail environment—seeks an Store Associate to serve as the primary contact for customers, providing automotive parts solutions and delivering a high-quality shopping experience. You will engage customers, utilize product knowledge, and support both retail and wholesale operations in a fast-paced setting.

You will operate POS and inventory tools, assist with order fulfillment, and contribute to store performance through accuracy, responsiveness, and