Automotive Parts Specialist — Retail & Wholesale

Genuine Parts Company; Avon (IN); On-site; USD 18,000 - 23,000; Full time

Job summary

Genuine Parts Company (NAPA) is seeking a Store Associate who provides automotive parts solutions to both retail and wholesale customers. You will deliver a consistently positive customer experience, use product knowledge to support teammates, and operate POS and inventory tools in a fast-paced retail setting.

The role emphasizes high energy, customer focus, and teamwork, with responsibilities ranging from order fulfillment to inventory checks and logistics coordination as needed for store

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.
• ASE Certification preferred but not required.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Driver's license

Strong communication

Verbal communication

Written communication

Interpersonal skills

Customer-focused

Willingness to learn

ASE Certification

Automotive experience

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

Genuine Parts Company (NAPA) is seeking a Store Associate who provides automotive parts solutions to both retail and wholesale customers. You will deliver a consistently positive customer experience, use product knowledge to support teammates, and operate POS and inventory tools in a fast-paced retail setting.

The role emphasizes high energy, customer focus, and teamwork, with responsibilities ranging from order fulfillment to inventory checks and logistics coordination as needed for store