Automotive Parts Specialist - Customer Excellence

O'Reilly Auto Parts; Harlan (IA); Presencial; USD 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Paid Time Off

Tuition assistance

Resumo da oferta

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks. Bilingual candidates are encouraged to apply and will be prioritized where applicable.

The role involves assisting customers with merchandise, processing transactions, selecting related items, and contributing to a positive shopping experience while maintaining cash handling responsibilities and store standards.

Qualificações

• Ability to quickly match alphanumeric sequences.
• Proven ability to provide outstanding, friendly and professional customer service.
• Capacity to multitask, handling customers in-store and on the phone.

Responsabilidades

• Greet and assist customers with merchandise selections.
• Support management and installers in serving professional customers as needed.
• Process returns and exchanges per policy.
• Assist with daily store operations and image/planogram updates.
• Operare store services and basic vehicle-related tasks as trained.

Conhecimentos

Customer service

Multitasking

Language skills

Alphanumeric matching

Product knowledge

Formação académica

ASE certification

Ferramentas

Weatherly index system

Descrição da oferta de emprego

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks. Bilingual candidates are encouraged to apply and will be prioritized where applicable.

The role involves assisting customers with merchandise, processing transactions, selecting related items, and contributing to a positive shopping experience while maintaining cash handling responsibilities and store standards.