Automotive Parts Specialist - Bilingual Customer Expert

O'Reilly Automotive; Epping (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k plan

Medical insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management. Bilingual candidates are encouraged to apply, and the role includes handling sales, returns, and basic in-store services according to company policies.

The position emphasizes greeting customers, assisting with merchandise selection, and maintaining accurate cash handling while promoting all customer service programs.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs.
• Greet customers and assist in selection of merchandise.
• Assist managers with professional customers as needed.
• Answer store phone calls and quote prices per policy.
• Handle cash, checks, and card transactions accurately.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management. Bilingual candidates are encouraged to apply, and the role includes handling sales, returns, and basic in-store services according to company policies.

The position emphasizes greeting customers, assisting with merchandise selection, and maintaining accurate cash handling while promoting all customer service programs.