Automotive Parts Specialist — Customer-Focused Retail Hero

USA GPC Genuine Parts Company; Rutledge (MN); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

USA GPC Genuine Parts Company operates the NAPA-branded retail environment, delivering auto parts solutions to both retail and wholesale customers. The role emphasizes high-quality customer engagement, product knowledge, and responsive service to support store performance and loyalty.

The position involves using POS and catalog tools, assisting team members, and contributing to efficient logistics and order fulfillment in a fast-paced store setting.

Competenze

• Required: High School Diploma or GED
• Strong communication and interpersonal skills are required
• Willingness to learn automotive parts and systems

Mansioni

• Provide accurate automotive parts solutions to retail and wholesale customers
• Deliver a consistently positive and engaging customer experience
• Utilize product knowledge to assist customers and support team members
• Operate systems including POS, inventory/catalog tools, and communication devices
• Maintain high energy and customer focus in a fast-paced retail environment
• Support store operations including transactions, inquiries, and general workflow
• Build relationships with customers to drive loyalty and repeat business
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards

Conoscenze

Customer service

Communication

Problem solving

Teamwork

Formazione

High School Diploma or GED

Strumenti

POS systems

Inventory/catalog tools

Descrizione del lavoro

USA GPC Genuine Parts Company operates the NAPA-branded retail environment, delivering auto parts solutions to both retail and wholesale customers. The role emphasizes high-quality customer engagement, product knowledge, and responsive service to support store performance and loyalty.

The position involves using POS and catalog tools, assisting team members, and contributing to efficient logistics and order fulfillment in a fast-paced store setting.