Automotive Parts Specialist - Bilingual

O'Reilly Auto Parts; Centerville (UT); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k from day one

Medical/dental/vision

FSA option

Tuition assistance

Career growth

Stock purchase plan

Paid time off

Wellbeing programs

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management and emphasizes handling parts lookups, pricing, and related selling.

Bilingual candidates are encouraged to apply and the team promotes internal growth within the company. The position involves greeting customers, handling in-store services, cash handling, returns, and assisting with stock, planograms, and image updates.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask between phone and in-store customers.

Responsabilités

• Greet retail/walk-in customers and assist in selecting merchandise.
• Promote and follow company customer service programs.
• Answer store calls, look up parts, quote prices, and upsell items.
• Process exchanges and returns per policy.
• Address and resolve customer complaints in a friendly manner.
• Assist with stock updates, planograms, and shelf readiness.
• Operate store test equipment after training; perform in-store services.
• Occasionally drive a delivery vehicle when needed.
• All other duties as assigned.

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management and emphasizes handling parts lookups, pricing, and related selling.

Bilingual candidates are encouraged to apply and the team promotes internal growth within the company. The position involves greeting customers, handling in-store services, cash handling, returns, and assisting with stock, planograms, and image updates.