Automotive Parts Specialist - Bilingual Customer Service

O'Reilly Automotive; Mustang (OK); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision Insurance

401k with Employer Contributions

Tuition Assistance

Career Growth Opportunities

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to retail and installer customers and support store management in daily tasks. This role emphasizes greeting customers, assisting in merchandise selection, and processing transactions with accuracy and courtesy.

Responsibilities include helping professional customers, handling exchanges/returns, and supporting stock and planogram updates.

Qualifications

• Ability to quickly match alphanumeric sequences
• Ability to provide outstanding, friendly and professional customer service
• Must be able to multitask, handling customers on the phone and in the store at the same time

Responsabilités

• Greet customers and assist in merchandise selection.
• Assist managers and installer service specialists in serving professional customers as needed.
• Process exchanges and returns per policy and handle customer complaints gracefully.
• Support daily store operations including stocking, imaging, planogram updates, and freight receipt.

Connaissances

Customer service

Multitasking

Alphanumeric matching

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to retail and installer customers and support store management in daily tasks. This role emphasizes greeting customers, assisting in merchandise selection, and processing transactions with accuracy and courtesy.

Responsibilities include helping professional customers, handling exchanges/returns, and supporting stock and planogram updates.