Automotive Parts Specialist - Bilingual Customer Service Pro

O'Reilly Automotive; Corrigan (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks. The role includes answering calls, looking up parts, processing transactions, and handling returns.

Candidates who are bilingual are encouraged to apply, and you may assist with in-store services and planogram updates as needed, contributing to a smooth shopping experience.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must multitask, handling phone and in-store customers simultaneously.

Responsibilities

• Greet customers promptly and assist in selecting merchandise.
• Assist managers and installers with professional customers as needed.
• Answer store calls per policy, look up parts and quote prices.
• Process cash/credit transactions and returns per policy.
• Maintain cash drawer and stock shelves; support daily operations.

Skills

Customer service

Multitasking

Bilingual (Spanish encouraged)

Tools

Cash register

Point of Sale (POS)

Job description

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks. The role includes answering calls, looking up parts, processing transactions, and handling returns.

Candidates who are bilingual are encouraged to apply, and you may assist with in-store services and planogram updates as needed, contributing to a smooth shopping experience.