Automotive Parts Specialist — Bilingual Customer Care

O'Reilly Auto Parts; Dalton (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with company match

Health insurance

Paid time off

Training opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers, while supporting store management in daily tasks.

You will greet customers, assist in product selection, and process transactions. The role emphasizes friendly service, upselling, and accurate cash handling. Bilingual candidates are encouraged to apply and you may assist with stock updates and planograms.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers promptly and assist in merchandise selection.
• Promote and follow company customer service programs and related selling.
• Process cash/credit transactions and exchanges per policy; assist with returns.

Skills

quick data entry

customer service

multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers, while supporting store management in daily tasks.

You will greet customers, assist in product selection, and process transactions. The role emphasizes friendly service, upselling, and accurate cash handling. Bilingual candidates are encouraged to apply and you may assist with stock updates and planograms.