Automotive Parts Specialist - Bilingual Customer Expert

O'Reilly Auto Parts; Ladson (SC); Sur place; USD 16 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid time off

Stock purchase plan & 401k

Medical, dental, and vision insurance

Tuition assistance

Career growth opportunities

Résumé du poste

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to both retail and installer customers. This role supports store management, handles transactions, assists with stock and planograms, and provides bilingual customer support where needed.

The position emphasizes friendly service, product knowledge in automotive parts, and adherence to company policies. Training and advancement opportunities are available within a growth-focused organization.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts, cataloging, Weatherly index system, and automotive sales or service.
• ASE certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsabilités

• Greet retail/walk-in customers and assist with merchandise selection.
• Support professional customers and installers as needed.
• Handle cash, checks, and credit transactions securely.
• Process exchanges and returns per policy.
• Address customer complaints promptly and courteously.
• Assist with store maintenance, stock, and planogram updates.

Connaissances

Alphanumeric matching

Customer service

Multitasking

Automotive parts familiarity

Bilingual (Spanish)

Formation

ASE certification

Description du poste

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to both retail and installer customers. This role supports store management, handles transactions, assists with stock and planograms, and provides bilingual customer support where needed.

The position emphasizes friendly service, product knowledge in automotive parts, and adherence to company policies. Training and advancement opportunities are available within a growth-focused organization.