Automotive Parts Specialist — Bilingual & Customer-Focused

O'Reilly Auto Parts; Tulare (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

401k with employer contributions

Medical/Dental/Vision Insurance

Paid Time Off

Stock Purchase Plan

Job summary

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high-quality service to retail and installer customers. You will assist with part selection, pricing, and related selling while supporting store management in daily tasks.

The role emphasizes accurate cash handling, returns processing, and answering calls with professional service. Bilingual candidates are encouraged to apply, with opportunities for growth within the company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling phone and in-store customers simultaneously.
• Fluency in Spanish is a plus.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist professional customers in-store and with quotes.
• Handle cash drawer, cash/credit transactions and returns per policy.
• Answer store calls, lookup parts and reference pricing.
• Address customer concerns and resolve complaints.

Skills

Alphanumeric matching

Customer service

Multitasking

Spanish language (desirable)

Education

ASE certification

Job description

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high-quality service to retail and installer customers. You will assist with part selection, pricing, and related selling while supporting store management in daily tasks.

The role emphasizes accurate cash handling, returns processing, and answering calls with professional service. Bilingual candidates are encouraged to apply, with opportunities for growth within the company.