Automotive Parts Specialist – Bilingual & Customer‑Focused

O'Reilly Auto Parts; Arlington (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k plan

Insurance coverage

Paid time off

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of customer service to retail and installer customers. The role includes assisting management, handling transactions, processing returns, and participating in daily stock and display tasks.

Bilingual candidates are encouraged to apply. The position may involve driving deliveries when needed and performing in-store services as permitted by state and local laws.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Capable of multitasking with in-store and phone interactions.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support managers and installer service specialists for professional customers.
• Answer store calls per policy, look up parts, quote prices, and offer related items.
• Maintain cash drawer, accept cash/checks, and process credit card transactions.
• Process exchanges and returns per company policy.
• Assist with stock updates, planogram changes, and inventory counts.
• Perform in-store services (where allowed by law) such as wipers, batteries, and diagnostic checks.
• Occasionally drive a delivery vehicle when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of customer service to retail and installer customers. The role includes assisting management, handling transactions, processing returns, and participating in daily stock and display tasks.

Bilingual candidates are encouraged to apply. The position may involve driving deliveries when needed and performing in-store services as permitted by state and local laws.