Automotive Parts Specialist - Bilingual Customer Expert

O'Reilly Auto Parts; Vernon Township (PA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive Wages

401k with Employer Contributions

Starting Day One Medical, Dental, &amp

Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role also supports store management with assigned tasks. Bilingual candidates are encouraged to apply.

The position entails greeting customers, assisting with merchandise, processing payments, handling returns, and performing daily store operations. Occasional driving of a delivery vehicle may be required.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and service professionals for customers.
• Answer store phone according to policy, look up parts and quote prices.
• Process exchanges and returns according to policies.
• Maintain cash drawer, accept payments and process transactions.
• Perform in-store services and assist with stock and planograms.
• Handle daily operations like stock counts and merchandise returns.
• Occasionally drive a delivery vehicle when needed.

Skills

Alphanumeric matching

Outstanding customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role also supports store management with assigned tasks. Bilingual candidates are encouraged to apply.

The position entails greeting customers, assisting with merchandise, processing payments, handling returns, and performing daily store operations. Occasional driving of a delivery vehicle may be required.