Automotive Parts Sales & Customer Experience Specialist

Pick Your Part Southeast LLC; Durham (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

Pick Your Part Southeast LLC is seeking a customer-focused associate to deliver exceptional in-person service at the Durham location. You will assist walk-in customers, identify the right automotive parts using inventory software, and process sales at the front counter.

Role requires effective communication, attention to detail, and a willingness to work weekends. Prior automotive experience and a strong customer service background are preferred, with opportunities to support merchandising and

Qualifications

• Strong customer service background required.
• Effective communication is essential.
• High School diploma or GED preferred; college coursework desired.
• Prior automotive knowledge and parts experience preferred.
• 2–3 years of customer service experience preferred.

Responsibilities

• Provide immediate, high-quality service to walk-in customers at the front counter.
• Identify parts using inventory software to match customer vehicle needs.
• Process cash and credit transactions at the POS.
• Coordinate with yard staff to retrieve requested parts.
• Set up and maintain displays to drive impulse sales.
• Inspect returned parts for condition and process credits or warranties.

Skills

Customer service

Communication

Time management

Attention to detail

Teamwork

Problem solving

Education

High School Diploma or GED

Job description

Pick Your Part Southeast LLC is seeking a customer-focused associate to deliver exceptional in-person service at the Durham location. You will assist walk-in customers, identify the right automotive parts using inventory software, and process sales at the front counter.

Role requires effective communication, attention to detail, and a willingness to work weekends. Prior automotive experience and a strong customer service background are preferred, with opportunities to support merchandising and