Automotive Parts Pro - Customer-First Retail Expert

Genuine Parts Company; Hemet (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health Insurance: Comprehensive plans.

401(k) with company match.

Paid Time Off and holidays

Job summary

Genuine Parts Company is seeking a Store Pro to serve as the primary contact for customers in the Glen store, delivering automotive parts solutions and a high-quality customer experience. The role supports both retail and wholesale clients and contributes to store performance through product knowledge and responsive service.

You will operate POS and catalog systems, handle orders, and assist with inventory and logistics while maintaining a welcoming, efficient store environment.

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Experience in automotive, retail, or parts environment.
• Hands-on experience with vehicle repair or maintenance.
• ASE Certification (not required).
• Knowledge of inventory or cataloging systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.

Skills

Customer service

Communication

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/cataloging systems

Job description

Genuine Parts Company is seeking a Store Pro to serve as the primary contact for customers in the Glen store, delivering automotive parts solutions and a high-quality customer experience. The role supports both retail and wholesale clients and contributes to store performance through product knowledge and responsive service.

You will operate POS and catalog systems, handle orders, and assist with inventory and logistics while maintaining a welcoming, efficient store environment.