Automotive Parts Pro — Customer Champion

Genuine Parts Company; Yukon (OK); Sur place; USD 27 000 - 38 000; Plein temps

Résumé du poste

GPC Genuine Parts Company in Oklahoma City seeks a Store Pro to serve as the primary customer contact in-store, offering automotive parts solutions and strong product knowledge. You will engage retail and wholesale customers, operate POS systems, and support inventory and logistics to ensure smooth store operations.

The role emphasizes delivering excellent customer service, teamwork, and continuous improvement in a fast-paced environment, with opportunities for growth within the NAPA/GPC network.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries and pull/prepare orders for customers and drivers.

Description du poste

GPC Genuine Parts Company in Oklahoma City seeks a Store Pro to serve as the primary customer contact in-store, offering automotive parts solutions and strong product knowledge. You will engage retail and wholesale customers, operate POS systems, and support inventory and logistics to ensure smooth store operations.

The role emphasizes delivering excellent customer service, teamwork, and continuous improvement in a fast-paced environment, with opportunities for growth within the NAPA/GPC network.