Auto Parts Pro – Customer Experience Leader

USA GPC Genuine Parts Company; Anoka (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401(k) retirement plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Professional development opportunities

Wellness programs

Job summary

The GPC Genuine Parts Company store is seeking a Store Pro who will be the primary contact for customers in the retail shop, representing the NAPA brand and delivering a high-quality experience. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and responsiveness.

This role offers an entry point or growth path within the organization, with responsibilities including POS operation, order

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and systems.
• Experience in automotive, retail, or parts environment preferred.
• Hands-on vehicle knowledge is a plus.

Responsibilities

• Provide accurate automotive parts solutions to customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and teammates.
• Operate POS, inventory, and catalog tools.
• Support store operations and handle customer inquiries.
• Build relationships to drive loyalty and repeat business.
• Coordinate and dispatch deliveries using delivery management systems.
• Assist with inventory counts and housekeeping to maintain a safe store.

Skills

Strong communication

Customer focus

Problem solving

Team collaboration

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

The GPC Genuine Parts Company store is seeking a Store Pro who will be the primary contact for customers in the retail shop, representing the NAPA brand and delivering a high-quality experience. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge and responsiveness.

This role offers an entry point or growth path within the organization, with responsibilities including POS operation, order