Automotive Parts Advisor - Up to $52K

Promotive; Charlotte (NC); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Bonuses/Commissions

Paid vacation

Paid holidays

PTO after 1 year

Health benefits assistance

Employer-paid training

Uniforms provided

Job summary

Promotive in Charlotte, NC is seeking an Automotive Parts Advisor for an established independent auto repair shop. You will learn customer sales and service advising, with opportunity to grow into a Service Writer or Service Advisor role.

You'll work with the shop owner and gain hands-on training in parts receiving, inventory, and communicating with customers. The position offers long-term growth toward shop leadership.

Qualifications

• Automotive parts knowledge is required and should cover vehicle components and common parts.
• Strong customer service and communication skills are essential.
• Ability to accurately identify parts, manage orders, and stay organized.
• Familiarity with shop management software for parts receiving, returns, and inventory.

Responsibilities

• Identify, source, and order automotive parts for repairs and maintenance.
• Receive incoming parts, verify orders, and maintain records in the shop system.
• Process parts returns and manage inventory using shop software.
• Coordinate with technicians to ensure parts are available for repairs.
• Provide friendly, professional customer service and assist with questions.
• Create and update service tickets and repair orders as needed.
• Explain repair recommendations and support service sales to customers.
• Use NAPA TRACS and other shop systems to support parts operations.

Skills

Automotive parts knowledge

Customer service

Communication skills

Organizational skills

Willingness to learn

Tools

NAPA TRACS

AutoVitals

Kukui

Job description

Location: Charlotte, NC
Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
Pay Rate: $800-$1,000 per week, depending on experience
Pay Type: Weekly base pay
Pay Schedule: Weekly, paid Mondays

Introduction

We are seeking an Automotive Parts Advisor in Charlotte, NC for an established independent automotive repair shop. This is an excellent opportunity for someone with automotive parts knowledge, strong customer service skills, and a desire to grow into an Automotive Service Writer or Service Advisor role.

You’ll work alongside a hands‑on shop owner who can teach you the customer sales and service advising side of the business. If you're interested in eventually pursuing shop management, this position offers an opportunity to build relevant skills and experience.

Key Responsibilities

• Identify, source, and order automotive parts for vehicle repairs and maintenance.
• Receive incoming parts, verify orders, and maintain accurate records in the shop management system.
• Process parts returns and manage parts inventory using shop software.
• Coordinate with automotive technicians to ensure the correct parts are available for repairs.
• Provide friendly, professional customer service and assist with customer questions and updates.
• Create and update service tickets and repair orders as needed.
• Learn to explain repair recommendations, communicate with customers, and support automotive service sales.
• Use NAPA TRACS and other shop systems to support parts operations and daily workflow.

Qualifications

• Automotive parts knowledge is required, including familiarity with vehicle components and common repair parts.
• Strong customer service and communication skills.
• Ability to accurately identify parts, manage orders, and stay organized.
• Comfortable learning and using shop management software for parts receiving, returns, and inventory.
• Interest in developing service writing, customer advising, and automotive service sales skills.
• Motivation to grow professionally, with a potential long‑term interest in shop leadership or management.
• Ability to collaborate with technicians and ownership in a small, team‑oriented environment.

Compensation & Benefits

• $800-$1,000 weekly base pay, depending on experience. - Future Opportunity for Bonuses / Commissions
• Weekly Pay: Every Monday.
• Paid Vacation / Shop Closures: One paid week at the end of June and one paid week at Christmas.
• Additional PTO: One week after one year of employment.
• Paid Holidays: Six major U.S. holidays.
• Health Benefits Assistance
• Employer-Paid Training: Opportunities to develop automotive service and parts skills.
• Uniforms: Provided by the shop.

Why Work Here

Build a career beyond the parts counter.

This position is designed for someone who knows automotive parts, enjoys helping customers, and wants to develop into a more customer‑facing automotive service role.

The shop owner is actively involved in daily operations and currently handles customer sales, giving you the opportunity to learn service advising directly from ownership.

You’ll work in an established independent repair shop with four bays and four lifts, servicing approximately 25-50 vehicles per week across domestic, European, and Asian makes.

The shop uses NAPA TRACS, AutoVitals, and Kukui to support daily operations.

Career Development:

Build your foundation in parts operations and customer service, work toward becoming a Service Writer or Service Advisor, and develop skills that may support a future career in shop management. Management is a long‑term career aspiration, not a guaranteed promotion.

Additional Requirements

Some positions may require a valid driver’s license, motor vehicle record review, background screening, drug or alcohol screening, or other job‑related pre‑employment requirements based on the duties of the position, the client’s lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.