Parts Advisor

Charlie's Family Of Dealerships; Augusta (ME); Sur place; USD 22 000 - 33 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Life insurance

Paid time off

Vision insurance

Résumé du poste

Charlie's Family Of Dealerships in Augusta, ME is seeking a motivated Parts Advisor to be the main contact for customers and technicians seeking automotive parts and accessories. This hourly position emphasizes accuracy, customer service, and organized inventory management in a busy dealership environment.

You will advise on parts compatibility, manage stock using CMMS and POS systems, process sales, and collaborate with technicians to ensure timely order fulfillment.

Qualifications

• Experience in automotive parts sales and customer service.
• Strong inventory management and organizational skills.
• Ability to communicate with customers in multiple languages is a plus.

Responsabilités

• Assist customers in selecting parts and accessories with vehicle compatibility guidance.
• Control inventory levels, order fulfillment, and CMMS/POS usage.
• Process sales transactions accurately and securely.
• Build customer relationships and support service advisors for timely orders.
• Maintain records of inventory movements and interactions using MS Office tools.

Connaissances

Automotive parts knowledge

Inventory control

Customer service

Bilingual

Microsoft Excel

CMMS familiarity

POS systems

Retail sales

Dealership operations

Formation

High school diploma or GED

Outils

CMMS

POS systems

Excel

Inventory management software

Description du poste

Description

HOURLY POSITION WITH EOM BONUS POTENTIAL

Job Summary

We are seeking a motivated and detail-oriented Parts Advisor to join our dynamic team. In this role, you will be the key point of contact for customers and technicians seeking automotive parts and accessories. Your enthusiasm for vehicles, excellent communication skills, and organizational abilities will help ensure smooth inventory management, sales, and customer satisfaction. This paid position offers an exciting opportunity to grow your career in the automotive industry within a supportive team environment.

Duties

• Assist customers in selecting the correct automotive parts and accessories, providing expert advice on vehicle compatibility and usage.
• Manage inventory levels through accurate stock control, ordering fulfillment, and parts management systems such as CMMS (Computerized Maintenance Management System).
• Process sales transactions efficiently using POS (Point of Sale) systems while handling cash, credit card payments, and cash handling procedures responsibly.
• Build strong customer relationships through excellent service, effective communication, and personalized solutions to meet their automotive needs.
• Collaborate with technicians and service advisors to ensure timely order fulfillment for vehicle repairs and maintenance.
• Maintain accurate records of inventory movements, order statuses, and customer interactions using Microsoft Office tools like Excel and inventory management software.
• Support marketing efforts by promoting automotive parts and accessories to enhance sales opportunities.

Skills

• Extensive knowledge of automotive parts, accessories, vehicle systems, and automotive repair processes.
• Strong organizational skills with experience in inventory control, stocking, and order fulfillment.
• Excellent communication skills in multiple languages (bilingual/multilingual capabilities are a plus) to effectively engage with diverse customers.
• Proficiency in Microsoft Office applications including Excel and Word; familiarity with CMMS and POS systems is preferred.
• Demonstrated ability in retail sales management, negotiation, customer relationship building, and retail math.
• Mechanical troubleshooting skills combined with automotive diagnostics experience to assist customers accurately.
• Knowledge of automotive parts sales strategies, marketing techniques, and dealership operations.
• Ability to handle cashiering duties responsibly while maintaining phone etiquette and professional client communication.

Join us as a Parts Advisor to be part of a vibrant team committed to excellence in the automotive industry!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance