Automotive Parts Advisor – Customer Care & Fulfillment

Genuine Parts Company; Lincoln (CA); Vor Ort; USD 23.000 - 33.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Zusammenfassung

Genuine Parts Company’s Store Pro role at our Lincoln, CA store focuses on delivering exceptional customer service by providing automotive parts solutions and product knowledge to retail and wholesale customers.

You will operate POS and inventory systems, maintain a high-energy customer-focused environment, and support logistics, order fulfillment, and team collaboration. This entry-level position offers growth within the NAPA brand.

Qualifikationen

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Aufgaben

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and assist with logistics and fulfillment operations.
• Contribute to store performance through merchandising and efficiency.

Kenntnisse

Customer service

Communication

Problem solving

Team collaboration

Ausbildung

High School Diploma or GED

Tools

POS software

Inventory/catalog systems

Jobbeschreibung

Genuine Parts Company’s Store Pro role at our Lincoln, CA store focuses on delivering exceptional customer service by providing automotive parts solutions and product knowledge to retail and wholesale customers.

You will operate POS and inventory systems, maintain a high-energy customer-focused environment, and support logistics, order fulfillment, and team collaboration. This entry-level position offers growth within the NAPA brand.