Automotive Parts Specialist

Genuine Parts Company; Pickford Township (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

The Genuine Parts Company’s NAPA Store Pro role focuses on delivering expert automotive parts solutions and a high-quality customer experience in a fast-paced retail setting.

You will support both retail and wholesale customers, leverage product knowledge, and collaborate with store teams to optimize operations and loyalty. This entry-level position offers growth within the organization.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License.
• Strong communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

POS system

Inventory software

Job description

The Genuine Parts Company’s NAPA Store Pro role focuses on delivering expert automotive parts solutions and a high-quality customer experience in a fast-paced retail setting.

You will support both retail and wholesale customers, leverage product knowledge, and collaborate with store teams to optimize operations and loyalty. This entry-level position offers growth within the organization.