Automotive Parts Advisor

Luxury Auto Mall of Sioux Falls; Sioux Falls (SD); Hybrid; USD 46,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Critical illness coverage

Life insurance

401(k) match

Paid time off

Employee assistance

Vehicle discounts

Job summary

Sioux Falls Ford Lincoln is seeking an energetic Automotive Parts Advisor to assist service staff, technicians, and customers with parts needs and orders. This role offers growth toward management with supportive leadership and a clear career path.

The role emphasizes fast-paced service, inventory accuracy, and delivering top-notch customer satisfaction in a busy parts department environment.

Qualifications

• Experience in a franchise automotive parts position.
• Excellent customer service skills.
• Detail oriented and organized self-starter.
• Ability to multi-task in a fast-paced work environment.

Responsibilities

• Issue parts and accessories promptly to technicians from the service parts counter.
• Track all incoming and outgoing parts for the dealership.
• Handle incoming phone calls efficiently.
• Sell parts to meet monthly forecasts.
• Look up and sell automotive parts to all customers: shop, over the counter, wholesale, via internet as well as the phone.
• Take inventory of stock.
• Maintain inventory accuracy through regular cycle counts.
• Fast-paced, friendly work environment.
• Provide the highest level of Customer Satisfaction at all times.

Skills

Franchise parts exp

Customer service

Attention to detail

Multi-tasking

Job description

Sioux Falls Ford Lincoln is looking for an energetic and outgoing Automotive Parts Advisor to join our growing team. This role will be responsible for servicing customers, sales staff, and technicians by obtaining the parts needed to complete any phone and/or in-store orders. We are always growing and can provide a career path for your future, leading to management if that's part of your plan. Our management teams are supportive and very experienced in business growth to provide you with the training and support you'll need for a forward-moving long-term career.

Salary Range: $46 - $60k depending on experience and performance

Parts Department Hours: Wednesday – Friday 7 am – 6 pm Saturday 7:30 am – 4 pm

Qualifications

• Related experience in a franchise automotive parts position
• Excellent customer service skills
• Detail oriented and organized self-starter
• Ability to multi-task in a fast-paced work environment

Responsibilities

• Issue parts and accessories promptly to technicians from the service parts counter
• Track all incoming and outgoing parts for the dealership.
• Handle incoming phone calls efficiently.
• Sell parts to meet monthly forecasts.
• Look up and sell automotive parts to all customers: shop, over the counter, wholesale, via internet as well as the phone.
• Take inventory of stock
• Maintain inventory accuracy through regular cycle counts.
• Fast-paced, friendly work environment
• Provide the highest level of Customer Satisfaction at all times.

Work Conditions and Physical Demands

• Ability to lift up to 30 lbs.
• May experience moderate noise levels throughout the day.
• Occasionally you may walk up and down stairs.
• Attendance is an essential function of this job.
• May be required to stand or sit for extended periods of time.
• This position sometimes requires sitting at a desk utilizing a computer and monitor.
• Ability to work in a constant state of alertness and safe manner.

What we offer

• Health insurance (including Wellness benefit)
• Dental and Vision Insurance
• Critical Illness and Accident Insurance
• Life Insurance
• 401(k) with company matching after one year of service
• EAP – Employee Assistance Program
• Paid vacation, holiday and personal time
• Discounts on vehicles, service & parts – including immediate family members