Parts Counterperson

Seekins Ford Lincoln; Fairbanks (AK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Seekins Ford Lincoln in Alaska seeks a parts sales specialist to assist retail and wholesale customers. Responsibilities include ordering parts, fulfilling orders, and stocking inventory; working with service technicians and customers on repairs and upgrades.

The role is full-time, in-person with a 45-hour work week and Saturday rotation; usual hours are 7:00 AM–6:00 PM Monday to Friday and 9:00 AM–3:00 PM Saturdays. Benefits include medical, dental, vision, 401(k), PTO.

Qualifications

• High School degree or equivalent preferred.
• Valid driver's license.
• 2–3 years in an automotive parts environment preferred.

Responsibilities

• Provide excellent customer service by greeting customers and processing parts requests.
• Read catalogs or diagrams to determine part numbers and pricing.
• Determine parts required by inspecting old parts or describing malfunctions.
• Receive and fill telephone orders for parts.
• Fill orders from inventory and process payments.
• Advise customers of superseded parts numbers when stock numbers are not available.
• Take inventory of stock and manage returns per company policy.

Skills

Customer service

Order processing

Parts catalog lookup

Inventory management

Sales—in person & phone

Teamwork

Attention to detail

Education

High School diploma or equivalent

Tools

POS system

Inventory software

Barcode scanner

Job description

At Seekins Ford, we are an established Dealership with strong community ties and family values. We are currently recruiting a parts sales specialist to assist both our retail and wholesale customers by ordering parts, fulfilling parts orders and stocking inventory.

We are looking for outgoing individuals to join our team. The ideal candidate will be willing to learn as they work with customers and service technicians to order parts for repairs and upgrades for vehicles. Parts specialists are also required to pack and organize parts for shipping and stocking inventory by following an established system.

Job type: Full-Time, In-person

Schedule: 45-hour work week, alternating schedule for Saturdays.

Hours of operation:

Monday – Friday - 7:00 AM. to 6:00 PM. / Saturdays - 9:00 AM to 3:00 PM.

Note: Break and lunch periods will be scheduled by the supervisor based on workflow.

Requirements

• High School degree or equivalent preferred
• Valid driver’s license
• 2 to 3 years in an automotive parts environment preferred.

Principal Duties and Responsibilities include but are not limited to:

• Provides excellent customer service by greeting, listening to customer inquiries and requests, asking questions to ensure understanding of needs, and supplying parts in a timely manner.
• Reading catalogs and/or computer diagrams to determine replacement part numbers and pricing.
• Determine replacement parts required by inspecting old parts, customer requests, or descriptions of malfunctions.
• Receiving and filling telephone orders for parts.
• Filling customer orders from inventory.
• Taking payments or obtaining credit authorizations.
• Recommending related parts that are needed.
• Taking inventory of stock.
• Advising customers of superseded parts numbers when original stock numbers are not available.
• Examining returned parts for defects or damage, either exchanging defective parts or refunding money per company returns policy.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

• Moving through the Parts Department
• Using a computer to look up information and write up orders.
• Standing six to eight hours during a shift
• Bending, stretching, lifting, reaching, and climbing
• Using equipment consistent with industry standards
• Noise
• Paint, Dust, Exhaust fumes and other hazardous and non-hazardous materials
• Must be able to lift 50 lbs. with proper ergonomics.

Pay: DOE

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person