Automotive Operations Leader, Mobile & Growth

Dent Wizard International; New York (NY); On-site; USD 86,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision insurance

401k match

Job summary

Dent Wizard is seeking an Operations Manager to lead a dispersed team of service technicians, optimize service delivery, and manage budget adherence across multiple sites in the New York area.

The role emphasizes customer relations, process improvement, and collaboration with sales to capitalize on market opportunities. Expect up to 70% travel and a focus on cost control and regulatory compliance.

Qualifications

• 5+ years of leadership experience in a mobile, dispersed workforce.
• Ability to manage and forecast key tech resources.
• Strong organizational and project management skills.
• Willingness to travel up to 70%.
• Ability to resolve conflicts with customer operations.

Responsibilities

• Drive service excellence and meet customer expectations.
• Lead and supervise key service technicians and supervisory leads.
• Manage budgets, costs, and identify savings opportunities.
• Ensure compliance with industry standards and safety.
• Collaborate with other departments for seamless operations.
• Build relationships with customers and drive sales opportunities.

Skills

Leadership

Operations management

Customer relations

Strategic planning

Travel readiness

Tools

Key duplication

Key cloning

Programming

Job description

Dent Wizard is seeking an Operations Manager to lead a dispersed team of service technicians, optimize service delivery, and manage budget adherence across multiple sites in the New York area.

The role emphasizes customer relations, process improvement, and collaboration with sales to capitalize on market opportunities. Expect up to 70% travel and a focus on cost control and regulatory compliance.