Automotive Office Concierge — Customer Experience & Admin

CarMax Business Services; Hickory (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services in Hickory, North Carolina is seeking a dedicated individual to deliver iconic customer experiences. In this role, you will complete administrative tasks that support store departments while guiding customers through vehicle sale paperwork. To excel, you should have customer service experience, thrive in a fast-paced office, and possess strong communication skills. This position invites teamwork and attention to detail in a high-energy environment.

Qualifications

• Experience in customer service is essential.
• Ability to thrive in a fast-paced office environment.
• Strong written and verbal communication skills are critical.

Responsibilities

• Complete administrative tasks to support all store departments.
• Guide customers through paperwork and provide customer service.
• Communicate effectively with customers and business partners.
• Maintain coverage at the information desk and answer phones.

Skills

Customer service experience

Strong written and verbal communication skills

Good listening skills

Basic computer skills

Job description

CarMax Business Services in Hickory, North Carolina is seeking a dedicated individual to deliver iconic customer experiences. In this role, you will complete administrative tasks that support store departments while guiding customers through vehicle sale paperwork. To excel, you should have customer service experience, thrive in a fast-paced office, and possess strong communication skills. This position invites teamwork and attention to detail in a high-energy environment.