Automotive Internet Sales Specialist - High-Volume Growth

Long of Chattanooga; Chattanooga (TN); On-site; USD 27,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation package

Opportunities for professional growth

Supportive and dynamic team

Comprehensive training programs

Employee discounts on vehicles and ser

Job summary

Long of Chattanooga AutoMall in Chattanooga, TN is seeking an Automotive BDC/Internet Sales Representative. You will engage with online inquiries, respond to customers, and guide them through the vehicle purchase journey with professionalism.

The role emphasizes excellent communication, customer service, and CRM use to manage high-volume interactions, qualify leads, schedule appointments, and drive sales while delivering an outstanding customer experience.

Qualifications

• Previous experience in automotive sales, BDC, or internet sales preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and handle high-volume customer interactions efficiently.
• Proficiency with computers and CRM software.
• Self-motivated with a positive attitude and the ability to work both independently and as part of a team.
• Knowledge of the automotive market and product offerings is a plus.

Responsibilities

• Respond promptly and professionally to internet and phone inquiries regarding vehicle availability, pricing, and financing options.
• Qualify and follow up with potential customers to generate and convert leads into sales opportunities.
• Work closely with the sales team to schedule appointments and ensure follow-through on customer interests.
• Maintain accurate and up-to-date records of customer interactions and sales pipeline in the dealership management system.
• Develop strong product knowledge to effectively communicate vehicle features and benefits.
• Provide exceptional customer service to enhance the overall customer experience and build lasting relationships.

Skills

Customer service

Phone skills

Verbal communication

Written communication

Organizational skills

Multitasking

Self-motivated

Teamwork

CRM proficiency

Tools

CRM software

Job description

Long of Chattanooga AutoMall in Chattanooga, TN is seeking an Automotive BDC/Internet Sales Representative. You will engage with online inquiries, respond to customers, and guide them through the vehicle purchase journey with professionalism.

The role emphasizes excellent communication, customer service, and CRM use to manage high-volume interactions, qualify leads, schedule appointments, and drive sales while delivering an outstanding customer experience.