Automotive BDC/Internet Sales Representative

Long of Chattanooga; Chattanooga (TN); On-site; USD 27,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation package

Opportunities for professional growth

Supportive and dynamic team

Comprehensive training programs

Employee discounts on vehicles and ser

Job summary

Long of Chattanooga AutoMall in Chattanooga, TN is seeking an Automotive BDC/Internet Sales Representative. You will engage with online inquiries, respond to customers, and guide them through the vehicle purchase journey with professionalism.

The role emphasizes excellent communication, customer service, and CRM use to manage high-volume interactions, qualify leads, schedule appointments, and drive sales while delivering an outstanding customer experience.

Qualifications

• Previous experience in automotive sales, BDC, or internet sales preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and handle high-volume customer interactions efficiently.
• Proficiency with computers and CRM software.
• Self-motivated with a positive attitude and the ability to work both independently and as part of a team.
• Knowledge of the automotive market and product offerings is a plus.

Responsibilities

• Respond promptly and professionally to internet and phone inquiries regarding vehicle availability, pricing, and financing options.
• Qualify and follow up with potential customers to generate and convert leads into sales opportunities.
• Work closely with the sales team to schedule appointments and ensure follow-through on customer interests.
• Maintain accurate and up-to-date records of customer interactions and sales pipeline in the dealership management system.
• Develop strong product knowledge to effectively communicate vehicle features and benefits.
• Provide exceptional customer service to enhance the overall customer experience and build lasting relationships.

Skills

Customer service

Phone skills

Verbal communication

Written communication

Organizational skills

Multitasking

Self-motivated

Teamwork

CRM proficiency

Tools

CRM software

Job description

We are looking to fill a position within our Automotive BDC/Internet sales department. If you have excellent customer service and phone skills we want you!. We offer weekly pay and excellent benefits. Internet sales at a high volume automotive dealership experince desired.```html

As an Automotive BDC/Internet Sales Representative at Long of Chattanooga AutoMall, you will be the vital link between our customers and our dealership. You will engage with potential buyers, respond to online inquiries, and help guide customers through their automotive purchase journey with professionalism and enthusiasm. Your ability to effectively communicate and provide excellent customer service will help drive sales and customer satisfaction.

Responsibilities

• Respond promptly and professionally to internet and phone inquiries regarding vehicle availability, pricing, and financing options.
• Qualify and follow up with potential customers to generate and convert leads into sales opportunities.
• Work closely with the sales team to schedule appointments and ensure follow-through on customer interests.
• Maintain accurate and up-to-date records of customer interactions and sales pipeline in the dealership management system.
• Develop strong product knowledge to effectively communicate vehicle features and benefits.
• Provide exceptional customer service to enhance the overall customer experience and build lasting relationships.

Requirements

• Previous experience in automotive sales, BDC, or internet sales preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and handle high-volume customer interactions efficiently.
• Proficiency with computers and CRM software.
• Self-motivated with a positive attitude and the ability to work both independently and as part of a team.
• Knowledge of the automotive market and product offerings is a plus.

Benefits

• Competitive compensation package
• Opportunities for professional growth and career advancement
• Supportive and dynamic team environment
• Comprehensive training programs
• Employee discounts on vehicles and services

About the Company

Long of Chattanooga AutoMall is a leading automotive dealership located in Chattanooga, TN, known for its commitment to customer satisfaction and community involvement. We pride ourselves on providing high-quality vehicles and exceptional service, helping customers find the perfect vehicle for their needs. Join our team and be part of a reputable company that values integrity, excellence, and teamwork.

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